
Let's get you on the road.
Questions about a motorcycle, your booking, or your next ride? We're here to help.
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Talk to our team.
Whether you're choosing your first motorcycle, planning a Dubai ride, or need help with an existing booking, we're only a message or call away.
Call us
+971 52 766 7778
Speak directly with our team about bookings, availability and rental questions.
Call nowGeneral enquiries
info@motocare.ae
For general questions, motorcycle enquiries and anything else you need help with.
Send an emailBooking support
sales@motocare.ae
Already booked with us? Contact our support team for help with your rental.
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Please refer to our rental requirements for the minimum age applicable to motorcycle rentals.
You must have a valid motorcycle license that is accepted for the motorcycle you wish to rent. Please contact our team if you are unsure whether your license is suitable.
License requirements can vary depending on the license issued, country of origin, and motorcycle category. Contact our team before booking if you are unsure.
Motorcycles may only be driven by approved and authorized riders under the applicable rental terms. Contact us before adding another rider to your booking.
Yes, motorcycle rentals for photo sessions may be available depending on the motorcycle, location, duration, and requirements. Contact our team to discuss your request.
Available discounts and promotional offers may vary. Check our current offers or contact our team to ask about available promotions.
Rental periods depend on the motorcycle and applicable rental terms. You can select your preferred rental dates during the booking process.
Mileage limits depend on the motorcycle and rental package selected. Please check the motorcycle details or your booking terms for the applicable mileage allowance.
The rental price includes the items and services specified on the motorcycle listing and your booking confirmation. Any additional charges will be shown before you complete your booking.
Daily mileage allowances depend on the motorcycle and rental package. Please check the applicable motorcycle listing or booking terms for details.
Additional mileage charges may apply when the included mileage allowance is exceeded. The applicable rate will be specified in your rental terms.
Fuel must be returned according to the fuel level and conditions specified in your rental agreement. Any applicable fuel charges will be handled according to the rental terms.
Choose a motorcycle from our fleet, select your rental dates and delivery details, provide the required information, and complete the booking process online.
A security deposit may be required depending on the motorcycle and rental terms. Any applicable deposit requirement will be communicated before your booking is completed.
The security deposit is released according to the applicable rental and return conditions after the motorcycle has been returned and the required checks have been completed.
Available payment methods are displayed during the booking and payment process. Contact our team if you need assistance with a payment method.
Cancellation and rescheduling are subject to the terms applicable to your booking. Please review the cancellation policy before completing your reservation.
Salik is Dubai's electronic road toll system. Applicable toll charges incurred during your rental may be charged according to your rental terms.
Toll charges incurred during your rental are the responsibility of the renter unless otherwise stated in the applicable rental terms.
The renter is responsible for traffic fines, penalties, and violations incurred during their rental period, subject to the applicable rental terms.
Charges received after the motorcycle has been returned may still be associated with your rental period and may be charged according to the applicable rental terms.
If applicable charges exceed the available security deposit, the remaining balance may be charged to the renter according to the rental terms.
Delivery availability depends on the requested location, motorcycle, and booking. Enter your delivery location during booking or contact our team to confirm availability.
Our motorcycle rental service operates as a delivery-based service. Please contact our team for current service and delivery locations.
Taking a rented motorcycle outside the UAE may be restricted and requires prior approval where applicable. Contact us before making any cross-border travel plans.
Available rental add-ons depend on the motorcycle and current inventory. Available options will be communicated during the booking process or by our team.
The renter may be responsible for replacement or related costs for lost or damaged rental equipment and accessories, according to the applicable rental terms.
Some motorcycles may use location or tracking technology for operational, security, or fleet-management purposes. Please review our Privacy Policy and applicable rental terms for details.
We handle personal information according to our Privacy Policy. Information may be shared with service providers or other parties where necessary to provide our services or comply with applicable requirements.